NP Training Works utilizes the ADDIE model of Instructional design when working with our clients. The ADDIE model is an industry-recognized process used by many instructional designers and training developers. The five phases—Analysis, Design, Development, Implementation, and Evaluation—represent a dynamic, flexible guideline for building effective training and performance support tools. Our typical client process includes the following steps:

  1. Project history, overview, and introductions
    1. Team (content and production) roles and responsibilities
    2. Time frame/preliminary schedule
    3. Overall project budget
    4. Overall process
  2. Purpose and objectives of the project
    1. Agency/Institutional/Company objectives
    2. Launch date requirements/constraints
    3. Overall learning objectives / Criteria for accreditation and/or certification
    4. Overall scope of content (Scope/Sequencing of units/modules)
    5. Evaluation indicators/Measure of Success – overall project
  3. Audience Issues
    1. Market issues / Define primary, secondary and tertiary audiences
    2. Define user conditions (time, environment of use, level of interaction)
    3. User technical requirement and tracking issues
  4. Look and Feel – Functional and Branding specifications
    1. Tone, style, and level of interactivity
    2. Color palette, media, graphic intensity and navigational issues
    3. Linear vs. nonlinear content design
    4. Amount of text (maximum and minimum per page)
    5. Identification/orientation/registration
    6. Recurring elements and learning objects
  5. Resource Analysis
    1. Tech./Learning Management System (LMS)/Authoring requirements
    2. Review content resources available (text, all other media & people)
    3. Graphical assets available in all media/formats
    4. Determine outstanding overall content areas (general) to be developed
    5. Discuss feasibility of developing new media & determine all media to be used
    6. In-house/Vendor staffing determination