NP Training Works utilizes the ADDIE model of Instructional design when working with our clients. The ADDIE model is an industry-recognized process used by many instructional designers and training developers. The five phases—Analysis, Design, Development, Implementation, and Evaluation—represent a dynamic, flexible guideline for building effective training and performance support tools. Our typical client process includes the following steps:

1. Project history, overview, and introductions

   1. Team (content and production) roles and responsibilities
   2. Time frame/preliminary schedule
   3. Overall project budget
   4. Overall process

2. Purpose and objectives of the project

   1. Agency/Institutional/Company objectives
   2. Launch date requirements/constraints
   3. Overall learning objectives / Criteria for accreditation and/or certification
   4. Overall scope of content (Scope/Sequencing of units/modules)
   5. Evaluation indicators/Measure of Success – overall project

3. Audience Issues

   1. Market issues / Define primary, secondary and tertiary audiences
   2. Define user conditions (time, environment of use, level of interaction)
   3. User technical requirement and tracking issues

4. Look and Feel – Functional and Branding specifications

   1. Tone, style, and level of interactivity
   2. Color palette, media, graphic intensity and navigational issues
   3. Linear vs. nonlinear content design
   4. Amount of text (maximum and minimum per page)
   5. Identification/orientation/registration
   6. Recurring elements and learning objects

5. Resource Analysis

   1. Tech./Learning Management System (LMS)/Authoring requirements
   2. Review content resources available (text, all other media & people)
   3. Graphical assets available in all media/formats
   4. Determine outstanding overall content areas (general) to be developed
   5. Discuss feasibility of developing new media & determine all media to be used
   6. In-house/Vendor staffing determination

6. Detailed content analysis

   1. Learning objectives and Outcomes. For each objective, describe the outcome required to meet the objective:
   2. Knowledge (e.g., “Learner must know …”)
   3. Skills & competencies (e.g., “Learner must be able to...”)
   4. Attitudes (e.g., “Learner’s approach must reflect...”)
   5. Behaviors (e.g., “In practice, Learner will implement this by...”)
   6. Evaluation strategy used to measure attainment of each objective’s outcomes
   7. Instructional strategy/methodology to meet each objective’s outcomes
   8. Media selection for each instructional strategy
   9. Detailed content outline/Scope of content for each
   10. References/Resources to be repurposed or developed for each
   11. Writer/content expert/instructional designer responsible for each
   12. SMEs/Reviewers/Validators for each
   13. Schedule for development for each

7. Review of Project Scope

   1. Revisit content sequencing in light of detailed content analysis
   2. In light of discussions, revisit initial assumptions regarding budget, resources, registration, navigation, interactivity, etc.
   3. Review technical issues, server issues, and ongoing maintenance issues in light of content analysis
   4. Revisit assessment/evaluation strategies in light of accreditation/certification requirements

8. Project Management Plan

   1. Analysis/Scope report
   2. Goals
   3. Learner profile
   4. Functional/Design specs
   5. Content analysis
   6. Technical specs
   7. Detailed budget
   8. Task analysis/process document
   9. Development resources needed
   10. Project Schedule